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Re: Automatic Tools upgrades on 2016 servers causing network cards to be removed?

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Here's the exact log that was found by us which indicates that VMware tools installer stops at vmxnet3 driver step and installation fails. Currently waiting to hear more from VMware support.

 

nType=3393,Source=BinaryData,Target=VMUninstallVMXNet3Driver,)

MSI (s) (A8:F0) [05:40:31:972]: Executing op: ActionStart(Name=VM_InstallVMXNet3Drv.FC7BF8B8_27FB_4212_B385_AA45F07D667E,Description=Install

ing VMXNet3 driver,)

MSI (s) (A8:F0) [05:40:31:972]: Executing op: CustomActionSchedule(Action=VM_InstallVMXNet3Drv.FC7BF8B8_27FB_4212_B385_AA45F07D667E,ActionTy

pe=3073,Source=BinaryData,Target=VMInstallVMXNet3Driver,CustomActionData=C:\Program Files\Common Files\VMware\Drivers\vmxnet3\Win8\;2)

MSI (s) (A8:F0) [05:40:31:972]: Creating MSIHANDLE (392) of type 790536 for thread 5104

MSI (s) (A8:A4) [05:40:31:972]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIED7D.tmp, Entrypoint: VMInstallVMXNet3Driver

MSI (s) (A8:A4) [05:40:33:097]: Closing MSIHANDLE (392) of type 790536 for thread 5104

CustomAction VM_InstallVMXNet3Drv.FC7BF8B8_27FB_4212_B385_AA45F07D667E returned actual error code 1603 (note this may not be 100% accurate i

f translation happened inside sandbox)


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